Your Partners in Recruitment
At Minstrell Recruitment, we are proud to be one of the leading recruitment agencies in the UK, specialising in providing temporary and permanent staffing solutions to a range of industries, including Construction, Civil Engineering, Mechanical & Electrical, Facilities Management, Trades & Labour, Plant Operations, Rail FMCG & Manufacturing, and Automation/Engineering.
Our Expertise
Our team of consultants has extensive experience in providing bespoke recruitment solutions to our clients. Our consultants have a deep understanding of the sectors we operate in, ensuring that we can source the most outstanding candidates for our clients' needs. Whether you are a client seeking to fill a vacancy or a candidate looking for a new opportunity, we are committed to providing the highest level of service and expertise.
Our Services
We offer a range of services to cater to the needs of our clients and candidates. Our services include:
- Permanent Staffing Solutions: We source and supply permanent staff for our clients, providing a comprehensive and bespoke service tailored to their specific needs.
- Temporary Staffing Solutions: We supply temporary staff to our clients, providing a flexible and cost-effective solution for short-term or project-based vacancies.
- Contract Staffing Solutions: We source and supply contract staff for our clients, providing a flexible and cost-effective solution for project-based or long-term vacancies.
- Training and Development: We offer tailored training courses to suit the needs of our clients and candidates, providing a range of training options to enhance skills and knowledge.
Our Sectors
We operate in the following sectors:
- Construction
- Civil Engineering
- Mechanical & Electrical
- Facilities Management
- Trades & Labour
- Plant Operations
- Rail FMCG & Manufacturing
- Automation/Engineering
Our Commitment
We are committed to providing the highest level of service to our clients and candidates. Our team is dedicated to understanding the needs of our clients and sourcing the most outstanding candidates to fill their vacancies. We are proud of our reputation for delivering exceptional results and exceeding our clients' expectations.
Poor Customer Service
Many reviewers have expressed their disappointment with the poor customer service provided by Minstrell Recruitment. They have reported being treated with disrespect, receiving incorrect information, and being ignored when trying to resolve issues. The company's consultants, particularly Kirsty, have been singled out for their condescending and unprofessional attitude. One reviewer even stated that they would never recommend the company due to the poor service and lies about pay rates and job durations.
Pay Issues
Several reviewers have reported issues with their pay, including being underpaid, having their wages delayed, or not receiving promised overtime. One reviewer had to go to the site to get the shortfall rectified, and another reported not receiving travel expenses despite submitting receipts.
No Support
Reviewers have also expressed frustration with the lack of support and communication from the company. They have reported not being kept informed about start dates, pay rates, or other important details, and being left to deal with issues on their own.
Positive Reviews
Despite the negative reviews, some reviewers have had positive experiences with Minstrell Recruitment. They have praised the company's friendly and professional staff, and reported being satisfied with the jobs they found through the agency.
