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Empowering Your Talent, Enhancing Your Business

Our History and Growth

Central Employment is a recruitment agency with a rich history and a strong reputation in the North East of England. Established in 1979, we have over 40 years of experience in providing recruitment services to businesses across various industries. Our journey began by specialising in recruitment to the industrial and manufacturing sector, and over the years, we have expanded our services to cater to a broader range of industries, including Office & Professional, Sales & Marketing, Information Technology, Engineering, Construction, and Technical sectors.

Our Services

At Central Employment, we offer a comprehensive range of recruitment services, including temporary, contract, and permanent recruitment. Our team of experienced consultants work closely with our clients to understand their specific recruitment needs and provide them with outstanding individuals who share their ethos and suit their requirements. We believe that every appointment should strengthen our clients' businesses, and we take the time to listen to their needs and provide them with tailored solutions.

Our Expertise

Our strength lies in our team's expertise and the time we invest in staff development. Our consultants have extensive experience in handling contract and temporary assignments and have underwent in-house training and external qualifications such as REC (Recruitment and Employment Confederation), CIPD (Chartered Institute of Personnel & Development), and NVQ (National Vocational Qualification) to ensure they provide a consistent, sustainable, and quality-driven level of service.

Our Philosophy

Our philosophy is simple yet effective: we believe that every appointment should strengthen our clients' businesses. We listen to what makes their particular business work and use that understanding to provide them with outstanding individuals who share their ethos and suit their requirements. Our reputation as a reliable and trusted recruitment partner has been built on our ability to deliver exceptional results and provide a quality-driven service that meets the highest standards.

Our Legacy

Today, Central Employment is one of the North East's leading recruitment specialists, with a strong client base and expertise across multiple sectors. We have built our success on the foundation of teamwork, exceptional customer service, and our relationship-oriented approach, which has remained unwavering since our humble beginnings. We pride ourselves on our commitment to excellence, our investment in our staff development, and our dedication to providing a quality-driven service that meets the highest standards.

Reviews (318)
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Positive: The agency received positive reviews for its excellent customer service, job placement, and staff professionalism.
Negative: The agency received negative reviews for its poor employee behavior and unhelpful responses from certain representatives.

Excellent Customer Service

The majority of reviewers praised the exceptional customer service they received from the agency. They mentioned that the staff were friendly, helpful, and went above and beyond to assist them. Many reviewers specifically mentioned their account managers, such as Ben, Chloe, Ola Jennings, and Phil, who provided excellent service and made them feel valued.

Positive Experiences with Job Placement

Several reviewers shared their positive experiences with job placement through the agency. They mentioned that they were able to find suitable jobs that matched their needs and schedules. The agency's ability to arrange suitable schedules and provide excellent payroll services was also highlighted.

Appreciation for Staff

Many reviewers expressed their gratitude towards specific staff members who helped them throughout the process. They praised their professionalism, politeness, and ability to resolve queries promptly.

Negative Experiences

However, a few reviewers shared their negative experiences with the agency. One reviewer mentioned that they were offered a job at a lower hourly rate than initially promised, and when they refused, the employee told them to "f* off" and hung up. Another reviewer mentioned that they had a poor experience with a representative named Sam, who failed to provide helpful responses and eventually ignored them.