At MCL Resourcing, we are a highly acclaimed recruitment agency dedicated to providing exceptional human resource services to our clients and professionals alike. Our reputation has been built on delivering tailored recruitment solutions that cater to the specific needs of each individual. Our proactive and systematic approach, combined with our long-lasting partnerships built on trust, ensures that we consistently match the ideal candidate to the role, exceeding expectations.
Our Core Values
At the heart of our business is our commitment to our people. We invest in our employees, recruiting and training to the highest standards to ensure a skilled, qualified, motivated, and rewarded workforce capable of delivering flexible and high-quality service to all our customers. We strive to be the best at what we do, consistently meeting or exceeding customer expectations and performance targets. We believe in providing exceptional service, tailoring our delivery to respond to the precise requirements and business priorities of our customers, always delivering to the highest standards of customer service and care.
Innovation
We are always looking for new and innovative ways to work, introducing new products, services, and business processes that deliver real benefits to our customers, a competitive edge for the company, and more efficient and effective working practices for our people. Our integrity is paramount, and we are honest, open, and upright in all our business transactions, dependable and trustworthy, and committed to treating all our people, customers, sub-contractors, stakeholders, and the communities in which we work with respect.
Partnership
We believe in working in partnership with our customers, listening carefully to what they want and need, being open and collaborative in our approach, and responding rapidly and flexibly to deliver bespoke solutions to meet customer requirements. Our team is passionate about building long-lasting relationships with our clients, understanding their needs, and providing tailored recruitment solutions that consistently exceed their expectations.
Testimonials
We are proud to work closely with our clients, enabling us to deliver exceptional experiences. Here's what some of our valued clients have to say about us:
"As a Nursing Home Manager of two different homes in the Southport area, I have used MCL Resourcing to provide Nurses and Care staff since June 2015. I have consistently found the team to be friendly, polite, and professional, often supplying staff with very little notice. In my experience, the staff working for MCL Resourcing have been professional and hard working."
- Kathryn Lally, Home Manager - Argyle Park Nursing Home
"No manager eagerly uses agency staff, however, when you have to, the service at MCL Resourcing is exceptional. With notice they will fill shifts in advance and send email confirmation of names and ensure continuity where possible. For those last minute emergencies they are helpful, understanding, and will always keep in touch to let you how things are going."
- Benn, Registered Manager, Parklands lodge - Athena Care group
"I have worked for MCL Resourcing since 2009 and would definitely recommend them to any Health Care Assistants looking for work. I thoroughly enjoy the work that I do and the flexibility means I can easily fit shifts around my other commitments."
- Carol, Healthcare Assistant
"We always use MCL Resourcing for our agency needs as they meet our main criteria; responsive, flexible, and professional. They keep us up-to-date throughout the booking process and are rarely unable to help us out."
- David, Home Administrator, Fleetwood Hall
"I have found the MCL Resourcing team to be very professional. They really get to know each individual employee and their work preferences, knowledge, and experience in order to find the most suitable placements."
- Jan, Registered Nurse
Overall Experience with MCL
The majority of reviewers have had a positive experience with MCL, praising the agency for its friendly and approachable staff, flexible working hours, and reliable payment.
Staff and Management
Many reviewers have commended the office staff, particularly Katie, for being friendly, helpful, and supportive. The management team has also been praised for being understanding and accommodating. However, one reviewer had a negative experience with a recruitment staff member, Kate, who was perceived as unprofessional and biased.
Flexibility and Work-Life Balance
Several reviewers appreciated the flexibility offered by MCL, allowing them to choose their shifts and work at their own pace. This has enabled them to balance their work and personal life effectively.
Pay and Benefits
Reviewers have been satisfied with the pay rate and the reliability of payment. Some have also mentioned the excellent training provided by MCL.
Negative Experiences
However, two reviewers had a poor experience with MCL. One encountered unprofessional behavior from a recruitment staff member, while the other was left waiting for a job offer after submitting their ID evidence.
