Empowering People, Enhancing Communities
Our Journey
New Directions Holdings Ltd embarked on its journey in 1994 with a vision to connect people and opportunities. Over the past three decades, we have evolved our services to meet the changing needs of recruitment, training, and community engagement across diverse sectors. Today, we proudly operate across eleven UK cities and towns, establishing ourselves as trusted partners in the education, social care, domiciliary care, and pharmaceutical fields.
Our Values
Our success is deeply rooted in five core values:
- Quality: We maintain the highest standards in all our services, ensuring a seamless and positive experience for both candidates and clients.
- Community: We prioritize embedding ourselves within the communities we serve, building strong relationships and understanding local needs.
- Respect: We treat all individuals with dignity and fairness, fostering a supportive and inclusive environment.
- Integrity: We uphold the highest ethical standards and maintain unwavering transparency in our operations.
- Innovation: We embrace advancements in technology and industry trends to enhance our services and create lasting impact.
1. Recruitment & Professional Services
- Bespoke recruitment solutions across sectors like education, social care, domiciliary care, and pharmaceuticals.
- Specialized recruitment processes tailored to meet unique client requirements.
- Comprehensive training services to enhance the skills and productivity of your workforce.
2. Training & Development
- Comprehensive training programs designed to address industry-specific skills gaps.
- Free CPD-accredited courses for supply candidates in partnership with the Welsh Government.
- Bespoke training solutions tailored to meet the unique needs of businesses.
3. Eco-Commitment
- We prioritize sustainability in our operations, reducing our environmental impact and promoting environmentally conscious practices throughout our supply chain.
- We actively support initiatives that contribute to environmental conservation and preservation.
4. Quality Assurance
- Implementing rigorous quality control measures to ensure the highest standards in all our services.
- Continuously monitoring and improving our processes to guarantee exceptional results.
5. Learning and Development
- We invest in our people by providing opportunities for professional development and fostering a culture of continuous learning and growth.
- We encourage and enable our employees to reach their full potential and make meaningful contributions.
Overview of New Directions Education
Work Experience and Availability
Reviews suggest that New Directions Education is a reliable agency that can provide a steady supply of work, with some reviewers mentioning that they have never been out of work while working with the agency. The agency is also commended for being flexible and accommodating to the needs of its teachers, allowing them to work according to their schedules and availability.
Staff Professionalism and Friendliness
The staff at New Directions Education are consistently described as professional, friendly, and available when needed. Reviewers appreciate the helpfulness and feedback provided by the office staff, as well as the opportunities for continuing professional development.
Payment and Referral Fees
However, one reviewer expresses dissatisfaction with the agency's transparency regarding referral fees, claiming that the terms and conditions are not clearly explained and that the agency may find loopholes to avoid paying referral fees.
References and Competing Agencies
Another area of concern is the agency's requirement for references from other agencies, which can be a issue when working with competing agencies. This can lead to delays in securing work, and reviewers suggest that alternative measures, such as getting references from schools directly, should be considered.
