Empowering People, Enriching Futures
At Brook Street, we have a long history of delivering exceptional recruitment services to clients across various sectors. Established over 75 years ago, we've grown into one of the UK's leading recruitment agencies, boasting an impressive portfolio of top-tier clients and a vast network of specialist recruitment consultants.
Our Services
As a renowned recruitment agency, we offer a comprehensive range of services designed to cater to the unique needs of both job seekers and employers. Our dedicated recruitment consultants are experts in their respective fields, with in-depth knowledge of various industries, including but not limited to admin and secretarial, contact centre, finance, human resources, public sector, retail, and social care.
Guaranteed Interview Scheme
We are committed to diversity and inclusion, which is reflected in our Guaranteed Interview Scheme. This pioneering initiative ensures that all applicants, regardless of their background, have equal opportunities to secure a job interview.
Specialist Expertise
Our team of specialist recruitment consultants has extensive knowledge and understanding of various industries, ensuring that we cater to the specific needs of both job seekers and employers. We take the time to understand the intricacies of each industry, allowing us to provide tailored recruitment solutions that meet the unique demands of each sector.
Why Choose Brook Street?
At Brook Street, we pride ourselves on our comprehensive approach to recruitment, ensuring that we match the most suitable candidates with our clients' job vacancies. With over 75 years of experience, we've developed a reputation for professionalism, expertise, and reliability, making us the go-to recruitment agency for job seekers and employers alike.
Career Advice
Our dedicated team of recruitment consultants is passionate about career development and provides valuable advice to help job seekers navigate their work life. Whether you're looking to change roles, take the first step into employment, or re-enter the workplace, we're here to support you every step of the way.
Overview
The reviews for Brook Street in Birmingham highlight a mixed experience for clients. While some reviewers have had a positive experience with the agency, others have expressed extreme dissatisfaction with their dealings with Brook Street.
Professionalism and Responsiveness
Several reviewers have praised the professionalism and responsiveness of Brook Street's staff, particularly Richard Samuels, Sara, Adam, and Melissa P. They have been commended for their efficient communication, helpful nature, and ability to connect clients with job opportunities. These reviewers have had a smooth and positive experience with the agency, feeling supported and confident throughout the employment process.
Dissatisfaction and Unprofessionalism
On the other hand, several reviewers have had a negative experience with Brook Street. They have expressed frustration with the agency's unprofessional behavior, feeling misled, and feeling like their time has been wasted. Some have voiced concerns about the agency's dishonesty, ineptness, and lack of transparency. These reviewers have felt confused, disappointed, and even angry with the agency's lack of accountability.
Key Issues
Some common issues that have been raised by reviewers include:
- Inefficient and unprofessional communication
- Misleading job descriptions and expectations
- Lack of transparency and accountability
- Ineptitude and lack of helpfulness from staff
- Feeling wasted time and resources
